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          HomeEnglishGeneral terms and conditions

          General terms and conditions

          These General Terms and Conditions apply to all products and services offered by Migros Club Schools.
          Valid as of May 2016.

          Payment of the course fee*

          Once you have registered for a course, you will be issued a participant's pass that simultaneously serves as your payment slip. The payment due date indicated on this pass is binding. Payment of this amount becomes compulsory once you have registered for a course. Non-payment of the course fee does not constitute cancellation of registration. The course fee can be paid at the Club School office or when registering online via our website (by credit card only).

          * There are different regulations governing courses that are carried out by the Club School of the Migros Cooperative Geneva. These are to be found at the end of these General Terms and Conditions.

          Course administration

          For organisational reasons, we reserve the right to postpone, combine or relocate classes, or to change the teaching venue. We also reserve the right to shorten a course, in which case the corresponding proportion of the course fee will be reimbursed. Management may replace a teacher for part of a course or for the whole course if necessary.

          Number of participants and conditions for the course to proceed

          In order to present our courses under the best possible conditions, we limit each course to a maximum and minimum number of participants. Spaces are filled on a ‘first come first served’ basis (on condition of payment by the due date). If the number of registered participants falls short of the minimum, the course is usually cancelled and the course fee waived or refunded.

          When the number of registrations is below the minimum,, the course may still be offered at the discretion of the School on condition that participants pay a proportionately higher fee or, when appropriate, receive fewer lectures.

          Exclusion from a course

          School management reserves the right to exclude any participant from a course for a justified reason. If you are excluded from a course, you are liable for the entire course fee – i.e. you would be entitled to neither a full nor a partial refund – in the event of non-payment of the course fee or in serious cases (e.g. libel, harassment, wilful damage to property etc.).

          Cancellations*

          Cancelling a registration involves administrative costs. Depending on the timing of the cancellation, the course fee may be fully or partially refunded. Such a refund depends on the following conditions:

          For courses up to CHF 1,000.00:

          For courses cancelled one week or more before the start date, the course fee is waived or reimbursed, less an administrative charge of CHF 30.00. For cancellations that are received less than one week before the start date, the full course fee is due.

          For courses over CHF 1,000.00:

          Written cancellation is required. The date of the postmark on your letter of cancellation serves as the date of cancellation. Waiving or refunding of the course fee is calculated as follows:

          Date of cancellation: Cancellation charge: 
          45+ calendar days before the start date: CHF 100.- administrative charge
          44 - 22 calendar days before the start date: 10% of the course fee, (max. CHF 500.-)
          21 - 15 calendar days before the start date: 30 % of the course fee
          14 - 8 calendar days before the start date: 50 % of the course fee
          7 - 1 calendar day(s) before the start date: 80 % of the course fee
          On or after the start date: 100% of the course fee

          Migros Club School reserves the right to invoice course participants for third-party charges for overnight accommodation, food, travel etc. when applicable.

          * There are different regulations governing courses that are carried out by the Club School of the Migros Cooperative Geneva. These are to be found at the end of these General Terms and Conditions.

          Unattended lectures

          Unattended lectures cannot be repeated or refunded.

          Course attestation

          Upon request and subject to attending at least 80% of the lectures, you can be issued with a written attestation of course attendance, or the details of the course can be entered in your "skills passport" (Bildungspass) issued by the Swiss Federation for Adult Learning (SVEB/FSEA). In both cases, however, attestation must be requested within a year of completing the course. Differing regulations with regard to certificate and diploma programs are expressly reserved.

          Liability and insurance

          Migros Club School accepts no liability for any damages arising during or from any courses or events organised by the School. You are therefore personally responsible for ensuring your own adequate insurance cover. Use of Migros Club School facilities is at your own risk. Migros Club School cannot be held liable for theft or loss of property.

          Protection of data privacy

          By registering for a course, you agree that the Club Schools of the regional Migros Cooperatives and the Coordination of the Club Schools of the Federation of Migros Cooperatives may use your data (personal details, courses booked, payment record etc.) for additional purposes (advertising, rejection of applications for registration due to poor payment record etc.). You can unsubscribe from our advertisements at any time either verbally or in writing.

          Video and audio recordings

          No video or audio recordings may be made in any Migros Club School premises without the express consent of the Migros Club School and/or course participants.

          Changes in programme and/or price

          Management reserves the right to alter course programmes and/or prices as well as the General Terms and Conditions at any time.

          Place of jurisdiction

          All legal cases concerning Migros Club Schools are subject to Swiss law. The place of jurisdiction is the headquarters of each regional Cooperative.

           

          If you have any questions, please contact your Club School office. 

           

          Special payment terms for the Club School of the Migros Cooperative Geneva

          In addition to the national terms applicable in the Club Schools, the special payment terms for the Club School of the Migros Cooperative Geneva are as follows:

          Each enrolment requires in principle the full payment of the course fee.

          The following terms may however be accepted:

          • for all courses costing less than CHF 100.-, the initial payment is due in full on enrolment, and it is not refundable.
          • for all courses costing CHF 100.- to CHF 750.-, the school requires the payment on enrolment of a non-refundable advance of at least CHF 100.-. The outstanding balance must be paid before the beginning of the course.
          • for all courses costing more than CHF 750.-, the school requires the payment on enrolment of a non-refundable advance of at least CHF 100.-. In case of payment in instalments, the payment of the first instalment is due before the beginning of classes and the last a month before the end of the course.

          In all cases, if the client wishes to cancel his or her enrolment before the beginning of the course, the general conditions of the Club School of the Migros Cooperative Geneva shall be applicable, i.e.:

          • Up to 22 calendar days before the beginning of the course, the full amount of the tuition paid is refunded, less CHF 100.- administrative charge. (Courses costing less than CHF 100.- are not refunded).
          • Between 22 and 15 calendar days before the beginning of the course, the total withheld is 30% of the course fee but at least CHF 100.-.
          • Between 14 and 8 calendar days before the beginning of the course, the total withheld is 50% of the course fee but at least CHF 100.- .
          • Between 7 and 1 calendar days before the beginning of the course, the total withheld is 80% of the course fee but at least CHF 100.-.

          On or after the beginning of the course, the whole course fee is charged.